White Dendrobium Orchids

My step mom was so happy with the flowers I sent her. They were fresh, beautiful and packaged so great She sent me a picture and I love all the greens also

We were very disappointed in the quality of the orchids we received.
We ordered in advance to have them in full bloom on Tuesday evening for April 04 (memorial celebration at the church)
Although we knew they were smaller than we wanted, we made adjustments to the vases.

Put them immediately in water.
However, by the time we were going to use them on Tuesday night most were brown and yellowed.
Many of the blossoms fell off the stems.

I feel they were frozen in transportation? The weather in Chicago was mild.
Although they did not stay outside for any period of time.

Very Disappointed, but my wife called FedEx and they told us there is no guarantees offered on live plants.
We thought that ordering from Hawaii, rather than a local florist was going to be a WOW factor. IT WAS NOT !!!!!

Email to [****]. No response as of today.
So we decided to write this review.

These came in perfect condition. I had made a mistake on the address and it was corrected promptly. The Orchids are still as beautiful as day one a week out.

Mom said they were beautiful. No picture (unfortunately) so not sure what she received.

Question on order tho - had ordered yellow Obsidian and was notified they weren’t available. I okayed a substitute (at same cost per stem) but never received confirmation on what was actually sent.

The stems arrived in perfect condition.